2022.12.08
Group: CO:ACTUS, SK TELECOM
City: Seoul, Korea
Representative Designer Min-Pyo Song:
Nationality: Korean
Safety & Security Award
Goyohan M
“Service design that supports safe operation and communication of hearing-impaired taxi drivers”
CO:ACTUS and SK Telecom jointly developed a mobile service that facilitates communication between hearing-impaired
taxi drivers and passengers and ensures safe driving. The taxi that operates with this service is ‘Goyohan M’.
This project allows drivers and passengers to communicate through tablets installed in the front and back seats of the taxi.
‘Driving Assistance Solution’ was designed from the perspective of universal design to avoid inconvenience to passengers
while focusing on convenience and information accessibility for the hearing impaired.
By utilizing various functions, drivers can conveniently communicate without being disturbed while driving,
and passengers can safely use taxis to their destinations,
securing social trust in the safety of taxis driven by the hearing impaired.
As a result of continuous development of safe driving functions and a communication system between passengers
and drivers, as of June 2020, 93 people are working as taxi drivers.
Goyohan M has created quality jobs, increased work options for deaf people and increased income levels
Goyohan M, driven by the hearing-impaired, is a representative example of helping the disabled
to advance into society by applying mobile ICT technology and universal design.